Via Bran 7 - Costermano 37010 - Verona
+39 045.7255564
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Terms and conditions
In order to collect the keys it is mandatory to have checked in online by 3.00 pm on the day of arrival. To do so, simply click on the check in button and fill in the required fields. Once you reach the property, you will find a keybox with a code that will allow you to take the keys from 3.00 pm and enter in the apartment. We will provide you with the code on the day of arrival.

IMPORTANT NOTES

Payment: 30~ on booking – 70 % on arrival. Payment may be made by bank transfer to Bran&Denise srl – Banca Popolare di Verona branch of Bardolino Bic/Swift CODE: BAPPIT21016 – IBAN: IT54W0503459260000000030578 SWIFT or by credit card. The following credit cards are accepted: CartaSì, MasterCard, Amex, Visa.

The key may be picked up on the day of arrival between 3 and 6 pm from the reception of the Residence Bran & Denise,
Arrivals outside of these times must be arranged with the management. Credit card as guarantee is requested for each apartment upon arrival.

The price (per apartment) includes light, water, gas, final cleaning and parking place. Check out time on the day of departure is a 10 am.

On departure the guest must leave the apartment free of waste, the fridge empty, turned off and open, the crockery washed; if not the deposit will not be returned.

There is a coin-operated laundry room inside the apartment complex. The following languages are spoken: Italian, German, English.

The reception is open from 9.30 am to 12,30 pm and from 3 pm to 6 pm, unless otherwise indicated.

Outdoor parking is free. We are located 2 km from the centre of Garda. Pets are welcomed at a price of € 7,00 per day. A children’s bed for up to 2 years of age can be hired for € 20,00 per day. A small safe-deposit box may be hired for a supplement of € 7,00 per day.

IMPORTANT NOTES ON CANCELLATION
14 to 7 days before arrival date: penalty of 50% of the total amount
from 7 to 1 day before arrival date: penalty of 75% of the total amount
No show penalty of 100% of the full amount.